Actions Speak Loudest in Job Interviews and in Life

byDan Miller

What you don’t say tells a lot about you.

We are seeing an increasing creativity in interviewing today – on both sides. Many interviewers have a favorite question: “Why are manhole covers round? “How many barbers are there in Chicago?” “If you could be an animal, what would it be?” Some interviewers are big on non-verbal clues as we are told that 55% of communication is non-verbal.

J.C. Penney was infamous for taking potential hires out to breakfast. If that person put salt and pepper on their food before tasting it, the interview was over. Mr. Penney believed that this was a person who made decisions before having all the evidence. Jeff O’Dell of August Technology often asks candidates out to lunch – and suggests that they drive. “How organized someone’s car is provides an amazing indicator of how organized the rest of their life is,” he says. O’Dell believes that the best job candidates not only will have clean cars – “no Slim-Fast cans or tennis balls rolling around in the backseat” – but will also excel at the casual conversation in a restaurant. “It’s a way to learn the personal side of things – whether or not they have a family, do they smoke, etc.” – that doesn’t come out in the formal interview.

“Thus, by their fruit you will recognize them.” Matthew 7: 20 (NIV)

I also often ask to meet a client for lunch. In watching how they interact with others, how they treat the waitress, and how they attempt to pick up or avoid the check, I learn a lot about that person. Someone who belittles the waiter behind his back is likely to do the same on the job.

Dave Hall doesn’t mind making employee candidates a little more nervous than they already are. Hall, a principal at Search Connection, likes to place want ads that list his company’s name but not its phone number; he wants only candidates who’ll bother to look up the number. When he’s not entirely sure about candidates after their interviews, he instructs them to call him to follow up – and then doesn’t return their first three calls. He says he’s looking for employees who’ll persist through a million no-thank-yous in making recruiting calls.

From the Bible:

“When words are many, sin is not absent, but he who holds his tongue is wise. The tongue of the righteous is choice silver, but the heart of the wicked is of little value.” Proverbs 10: 19-20(NIV)

“Words from a wise man’s mouth are gracious, but a fool is consumed by his own lips. At the beginning his words are folly; at the end they are wicked madness – and the fool multiplies words.” Ecclesiastes 10:12-13. (NIV)

Direction for Today:

What message would your life send to those around you today even if you didn’t open your mouth?

Originally posted January 2, 2007


Dan Miller is today’s leading authority and personality on careers and ‘Work You LoveTM‘. As bestselling author of 48 Days To The Work You Love, and now No More Mondays, Dan reaches over a million people every month ia his newsletter, podcast, and blog with the best trends and opportunities in the workplace and small business. For more information, visit http://www.48days.com.

Source: Crosswalk.com
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1 Comment (+add yours?)

  1. publicrelationswriter
    Sep 18, 2010 @ 04:06:12

    I can’t say that I agree with Mr. Penney’s assessment of whether or not a potential employee is worth their salt if they add salt to their food before testing it. It seems to me that some people like salt and they know that in general that food prepared by restaurants is not as salty as you would prepare it for yourself and therefore, adding salt before tasting is quite appropriate and should not be a cause for dismissal before they are even hired. To me, Mr. Penney was short-sighted and narrow-minded, even if he was brilliant.

    I also do not agree with August Technology’s way of assessing people’s organizational skills by the cleanliness of their cars either. While I do not have empty cans rolling around in the back seat, I do admit that my car is the last area that gets a good cleaning. There are only so many hours in a day; life is busy; dust on my dashboard is not a high priority, which in turn, does not make me an unorganized person–it just makes me a busy person who is frustrated by the dirt accumulating on the carpets and dust on the dashboard.

    Like

    Reply

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