Police subdue woman arguing about language at Starbucks

Do not ask an English teacher a stupid question before she’s had her coffee.

On Sunday morning, Lynne Rosenthal, a college English professor from Manhattan, visited a Starbucks and asked for a “toasted multigrain bagel.” The barista asked, “Do you want butter or cheese?” Rosenthal became enraged, reports the New York Post.

“I just wanted a multigrain bagel,” Rosenthal told the Post. “I refused to say ‘without butter or cheese.’ When you go to Burger King, you don’t have to list the six things you don’t want.”Linguistically, it’s stupid, and I’m a stickler for correct English.”

Police officers arrived at the Starbucks to subdue Rosenthal, according to the the Post. She claims she was tossed from the store, but Starbucks refutes that claim.

This is why I have my coffee before I leave the house.

Source: PR junkie.

1 Comment (+add yours?)

  1. publicrelationswriter
    Sep 17, 2010 @ 23:30:35

    Clearly, Rosenthal was out of line, rude, overbearing and probably exhibited barbaric tendencies; however, I would think that the easiest way to resolve the matter without further disruption would have been to hand over the bagel as ordered. Butter and cheese could have been set on the side for the taking, whether used or not.

    I think what may not have been said in this story is the reaction of the barista. I think he or she probably over-reacted and it became a personal issue. When dealing with the public, it is never a personal issue.

    Posted by Linda Irene | August 19, 2010 3:57 PM



Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: